Terms & Conditions of Website Use

1. Access to and use of this site is provided by Oaktree UK LTD subject to the following Terms and Conditions.
2. Use of this site constitutes your acceptance of these terms and conditions which take effect on the date which you first use the site.
3. Oaktree UK LTD reserves the right to change these terms and conditions at any time by posting changes online.
4. You are responsible for reviewing regularly information posted online to obtain timely notice of such changes.
5. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified by the posted changes.
6. Material may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal non-commercial home use. Wholesale and retail customers who have purchased our products may use names, images, pictures and logos for the resale or promotion of the purchased product.
7. Any other use requires the prior written permission of Oaktree UK LTD.
8. You agree not to adapt, alter or create a derivative work from any of the material contained in this site or use it for any other purpose other than for your personal non commercial use.
9. You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party.
10. This site and the information, names, images, pictures, logos and icons regarding or relating to Oaktree UK LTD and its products and services (or to third party products and services), is provided "AS IS" and on an "IS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
11. In no event will Oaktree UK LTD be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortuous action, arising out of or in connection with the use of the site.
12. Oaktree UK LTD does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials.
13. The names, images and logos identifying Oaktree UK LTD or third parties and their products and services are proprietary marks Oaktree UK LTD and/or third parties.
14. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any licence or right under any trade mark or patent of Oaktree UK LTD, or any other third party.
15. If there is any conflict between these Terms and Conditions and rules and/or specific terms of use appearing on this site relating to specific material then the latter shall prevail.
16. If any of these Terms and Conditions should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms and Conditions are intended to be effective, then to the extent and within the jurisdiction which that Term or Condition is illegal, invalid or unenforceable, it shall be severed and deleted from this clause and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable.
17. These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
18. Disputes arising here from shall be exclusively subject to the jurisdiction of the courts of England and Wales.
19. If these Terms and Conditions are not accepted in full, the use of this site must be terminated immediately.

Privacy policy

1. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.
2. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
3. We will not e-mail you in the future unless you have given us your consent.
4. We do not use any form of email marketing or from another trader.
5. The type of information we will collect about you includes:


your name
address
phone number
email address
credit/debit card details


6. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
7. The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.
8. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
9. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
10. If you have any questions/comments about privacy, you should email sales@oaktreeuk.com

Complaints