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Privacy policy

  1. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.
  2. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
  3. We may use your email address for our own marketing purposes to keep you up to date with new product releases.
  4. If you do not wish to receive product update emails then please let us know alternatively you can use the opt out option within the product update email.
  5. We do not pass on or share any information with our partners or out-source our marketing with any other company.
  6. The type of information we will collect about you includes:


  7. your name
    address
    phone number
    email address

  8. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
  9. The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.
  10. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
  11. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
  12. If you have any questions/comments about privacy, you should email sales@oaktreeuk.com